What do I need to file a warranty claim?

To file a warranty claim, we require the following information:

• Your contact information
• Original purchase date
• Product description
• Product part number *
• Product tag code or batch number.  This is also sometimes referred to as the production code. **
• The reason for your claim

*  **This information is located on a tag that is sewn onto an interior seam on your product.  Please have your product available to reference. 

Please see the image below for instructions on locating your part number and production code.

After gathering the information above, please visit our website to complete our easy step-by-step electronic warranty claim form: Warranty Claim Form 

Once you have submitted your claim we will take it from there for review and processing. If we should need any further information we will reach out to you via email.

Note: Generally, we do not require a copy of your proof of purchase or a photo with your warranty submission. However, we may, at our discretion request a copy to complete your claim.